Frequently Asked Questions

If you have permission to operate the proxy, you can follow these steps to troubleshoot:… Read More »How to resolve a proxy connection failure?

Does DICloak offer a free trial? How can I apply or participate? DICloak offers a… Read More »FAQs about Subscription

If you’re unable to open a browser profile, it could be caused by several common… Read More »Why can’t I open the browser profile?

In this situation, the issue is mainly due to a problem with the proxy connection,… Read More »It shows “Proxy connection failed” when I try to open the browser profile. What could be the reason?

A network crash when opening a profile is usually related to network connection issues. Follow… Read More »When I try to open the browser profile, it shows a network crash. How should I handle this?

A black screen when opening a profile is usually caused by an outdated graphics card… Read More »When I open the browser profile, it shows a black screen. What could be the cause?

To resolve the issue of synchronizing account login status across team members’ devices, please follow… Read More »Why is the account login status in the browser profile not synced to other members’ devices?

If you see a message indicating that the quota is used up, follow these steps:… Read More »When I try to open the browser profile, it shows that the quota is used up. How can I fix this?

To remove the green kernel page when opening the browser profile, follow these steps: 1.Go… Read More »How can I remove the green page (home page) when opening the browser profile?