Frequently Asked Questions

If you want to prevent members from seeing cached data such as deleted account information… Read More »How to Automatically Clear Local Cache

You can configure the profile operation permissions for members within your team and assign specific… Read More »How to set member operation permissions and assign corresponding browser profiles

Does DICloak offer a free trial? How can I apply or participate? DICloak offers a… Read More »FAQs about Subscription

If you’re unable to open a browser profile, it could be caused by several common… Read More »Why can’t I open the browser profile?

If you see the prompt “Kernel for this profile is missing” next to the “Open”… Read More »Why does it display “Kernel for this profile is missing”?

Below are the troubleshooting and solutions for four common causes of kernel decompression failure. Please… Read More »Tutorial on Troubleshooting and Resolving Kernel Unpacking Failures

A black screen when opening a profile is usually caused by an outdated graphics card… Read More »When I open the browser profile, it shows a black screen. What could be the cause?

If you have permission to operate the proxy, you can follow these steps to troubleshoot:… Read More »How to resolve a proxy connection failure?

Profile Kernel refers to the Chrome browser version used by the specific browser profile. If… Read More »How to modify the browser profile kernel?