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Home » What should I do if I receive a message saying “Exceeded the maximum number of team login devices, please contact your administrator”?

What should I do if I receive a message saying “Exceeded the maximum number of team login devices, please contact your administrator”?

If you receive the message “Exceeded the maximum number of team login devices, please contact your administrator,” here’s how to handle it:

1.If you are the team administrator: You can create a new internal member account to increase the number of devices that the team can support for online access, allowing team members to log in.

2.If you are not the team administrator: Please contact your team administrator directly for assistance. The administrator can help handle the device login limit (e.g., adjusting account permissions or logging out idle devices).

If you have any questions about the login device restrictions, please contact DICloak’s customer service for further discussion.